top of page

🎾 GRAND OPENING - FREE US SHIPPING 🎾

Privacy Policy

Effective Date: June 2024
 

This Privacy Policy describes how FIFTEEN THIRTY FORTY ("we," "us," or "our") collects, uses, and discloses personal information obtained from users or visitors to our website (the "Website").
 

Information We Collect:

We collect two types of information on the Website:
 

  1. Personal Information: This includes information that can be used to identify you, such as:

    • Name

    • Email address

    • Phone number

    • Billing information (e.g., credit card number)

    • Shipping address

    • Employment history, education history, and other professional qualifications (if you provide them)

  2. Automatically Collected Information: This includes information automatically collected when you visit the Website, such as:

    • IP address

    • Browser type

    • Device type

    • Information about your browsing activity on the Website, such as the pages you visit and the links you click
       

Profile Data:

In addition to the information above, we may also collect profile data that you choose to provide about yourself, such as your tennis ranking, playing experience, and any other relevant details.
 

How We Use Your Information:
 

We may use your personal information to:

  1. Provide you with the products or services you have requested, such as processing orders and delivering products.

  2. Communicate with you about our products, services, and promotions (with your consent).

  3. Improve our Website and marketing efforts.

  4. Analyze usage and traffic on our Website.

  5. Comply with legal obligations.
     

Cookies and Tracking:

We use cookies and similar tracking technologies to collect and store certain information. These technologies help us to remember your preferences, understand how you use the Website, and improve your overall browsing experience. You can control your cookie preferences through your web browser settings.
 

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Specific retention periods are as follows:

  • Personal Information: Retained for the duration of your account or as needed to provide services.

  • Automatically Collected Information: Retained for up to 24 months for analytics purposes.
     

Security Measures:

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
 

How We Share Your Information:

We may share your personal information with third parties, including:

​

  1. Service providers who perform services on our behalf, such as payment processing, shipping, hosting, and website maintenance, data analysis, and marketing. We only share the information necessary for them to perform these services.

  2. Tournament sponsors or partners, but only with your consent. We will identify these third parties before you share any information.
     

We will never sell your personal information to third parties.
 

Your Consent:

In some cases, we may ask for your explicit consent to share your personal information with third parties. For example, we may need your consent to share your information with tournament sponsors or partners who may offer you products or services related to tennis.
 

By using the Website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
 

Your Rights (for California Residents):
 

If you are a California resident, you have the right to:

  1. Request access to your personal information.

  2. Request deletion of your personal information.

  3. Opt-out of the sale of your personal information.

  4. Request information about the categories of personal information we have collected about you, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting the personal information, and the categories of third parties with whom we shared the personal information.
     

International Transfers:

Your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws than your own. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
 

Children's Privacy:

The Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us.
 

Dispute Resolution:

While our Terms & Conditions specifies that California law governs and disputes are resolved in Los Angeles, CA, we recognize that international customers may prefer alternative mechanisms. Please contact us if you have concerns about dispute resolution, and we will work to find a mutually acceptable solution, potentially using online dispute resolution platforms.
 

Changes to the Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. We recommend reviewing this Privacy Policy every 12 months to stay informed about how we are protecting your information.
 

SMS Marketing Policy for FIFTEEN THIRTY FORTY
 

Effective Date: June 2024
 

Purpose:

This SMS Marketing Policy outlines the guidelines and requirements for conducting SMS marketing activities by FIFTEEN THIRTY FORTY ("the Company"). It aims to ensure compliance with applicable laws and regulations, protect consumer privacy, and maintain ethical business practices.
 

Scope:

This policy applies to all SMS marketing campaigns conducted by FIFTEEN THIRTY FORTY, including but not limited to customer promotions, product updates, and general marketing communications.
 

Compliance with Laws and Regulations:

  • Federal, State, and Local Laws: FIFTEEN THIRTY FORTY must comply with all federal, state, and local laws and regulations governing SMS marketing, including but not limited to the Telephone Consumer Protection Act (TCPA) and any applicable state-specific regulations.

  • International Laws: In addition to U.S. laws, FIFTEEN THIRTY FORTY will comply with applicable international laws and regulations, such as the General Data Protection Regulation (GDPR) for European Union residents and other relevant international data protection laws.
     

Explicit Consent and Opt-out Mechanism:

  • FIFTEEN THIRTY FORTY will obtain explicit consent from recipients before sending any marketing messages via SMS. Consent must comply with the specific requirements of each jurisdiction, including those under the CCPA for California residents and other applicable laws.

  • Opt-out Mechanism: FIFTEEN THIRTY FORTY will provide a clear and easy-to-use opt-out mechanism in every SMS marketing message. Recipients can opt-out of receiving future messages by replying with "STOP" at any time.
     

Data Protection and Privacy:

  • FIFTEEN THIRTY FORTY will implement appropriate measures to protect the privacy and security of personal information collected for SMS marketing purposes, in accordance with applicable data protection laws.

  • Privacy Policy: FIFTEEN THIRTY FORTY will clearly disclose its data collection and usage practices in a privacy policy provided to recipients at the time of obtaining consent, meeting requirements under relevant laws and regulations.
     

Vendor Compliance:

  • FIFTEEN THIRTY FORTY will ensure that any third-party vendors involved in SMS marketing campaigns comply with this policy and applicable laws and regulations.

  • Written Agreements: FIFTEEN THIRTY FORTY will have written agreements with vendors that outline their responsibilities, including compliance with legal requirements, data protection, and privacy practices.
     

Record Keeping:

  • FIFTEEN THIRTY FORTY will maintain accurate and up-to-date records related to SMS marketing campaigns, including but not limited to consent records, opt-out requests, message content, and delivery records.

  • Records will be securely stored and readily accessible for a reasonable period, as required by applicable laws and regulations.
     

Training and Monitoring:

  • FIFTEEN THIRTY FORTY will provide training and resources to employees involved in SMS marketing campaigns to ensure understanding and compliance with this policy.

  • Regular monitoring and audits will be conducted to assess compliance with this policy, identify areas for improvement, and address any violations promptly.


Policy Review:

  • This SMS Marketing Policy will be reviewed and updated periodically to reflect changes in laws, regulations, or business practices, ensuring ongoing compliance with evolving requirements.
     

Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights as a California resident, please contact us at:
 

FIFTEEN THIRTY FORTY

bottom of page