Shipping Policy

Last Updated: June 2024

At FIFTEEN THIRTY FORTY, we are committed to delivering your orders promptly and efficiently. This shipping policy outlines the conditions and terms under which we ship products purchased on our website.

Free Shipping:

We are pleased to offer free shipping on all orders.

Made-to-Order Products:

♻️ Products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Shipping Times:

Processing Time: Please allow 2-5 business days for processing as our products are made to order.
Shipping Time:
- Domestic (U.S.): 3-7 business days.
- International: 7-21 business days, depending on location.

We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at info@fiffeenthirtyforty.com, we’ll check your order status, and let you know how to proceed.

Shipping Carriers:

We use various carriers for shipping, including but not limited to USPS, UPS, FedEx, and DHL. The choice of carrier depends on your location and the best available service.

Product Packaging:

Some of our products are individually packaged to ensure their shape and provide extra cushion and durability during transit. The following products are shipped separately to maintain their quality:

Snapback hats, trucker hats, dad hats/baseball caps, and visors
Backpacks
Mugs
Stickers
Pillows with stuffing
Posters
Framed posters
Canvas
Bean bag cases
Water bottles
Notebooks

This packaging helps to protect your items and ensure they arrive in excellent condition.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this tracking number to check the status of your shipment on the carrier’s website.

Address Accuracy:

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to an incorrect address provided by the customer.

Delivery Issues:

If your package is lost in transit or not delivered within the expected timeframe, please contact us at info@fifteenthirtyforty.com for assistance. Claims for lost packages must be submitted within 30 days after the estimated delivery date.

International Shipping:

FIFTEEN THIRTY FORTY offers international shipping to many countries. Please be aware that international shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the shipping cost.

Restricted Shipping Destinations:

We don’t ship to some countries due to legal restrictions or shipping carrier limitations. The list of restricted countries may change depending on world events. For now, we don’t ship to the following destinations:

Crimea, Luhansk, and Donetsk regions in Ukraine
Russia
Belarus
The Gaza Strip region in Palestine
Ecuador
Cuba
Iran
Syria
North Korea

Please Note:

Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Additionally, our shipping carriers have a list of countries where they temporarily don’t offer international shipping due to circumstances like natural disasters and other service disruptions. You can review the up-to-date information on the USPS homepage.

The list of countries where we or our shipping carriers don’t offer international shipping may change.

Unclaimed Packages:

Unclaimed packages returned to us will be donated to charity after 30 days if we cannot contact you for reshipment.

If you have any questions about this shipping policy, please contact FIFTEEN THIRTY FORTY at info@fifteenthirtyforty.com.